Dicks Sporting Goods - Couldn't get the Salesman's attention. He was too busy talking to the Cashier in the Golf area.
Went into the store at Elliot Rd., in Tempe,AZ. Wanted to purchase a Cobra Cell, golf driver, and have it fitted to my swing.
There were two other customers in the area, looking at golf equipment. I stood, not far from the Cash Register, thinking one of the two employees would have a break in their conversation, and help me with my purchase. I was there about 10 minutes, then decided to leave. As I was leaving the store, the Customer Help Representative, asked me if I found everything to my satisfaction.
I explained the situation, and left. I went to Van's, on Power Rd.
and was greeted and fitted with a new Cobra Cell driver. A much more pleasant experience.
Location: Tempe, Arizona
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Comments
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SO you waited for help for 10 minutes and when help finally became available you just left. You spend more time on the golf course waiting around to take a turn. Sounds like you wasted your own time
Ive encountered the same situation at the *** in my area. Seems like the sales reps are always too busy flirting with the hot college cashier to assist the customers.
Ive actually stood by an item waiting for assistance as high as 20 minutes. Then they say oh well you should have went and got someone.
Uuhhhhhh excuse me? If anything seeing how *** is paying you to WORK you should be constantly on watch for customers needing assistance.