Anonymous

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Verified Buyer
| map-marker Orange Park, Florida

Price adjustment

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Dicks Sporting Goods - Price adjustment
I ordered the sneakers while in the store but we placed an online order at a fixed price and once I had them delivered, they came in with a clearance price inside the sneaker and I called and asked for the discounted price and they gladly obliged and I saved an extra nine dollars plus Thank you so much
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User's recommendation: *** delivers the goods

Anonymous
map-marker Austin, Texas

The young lady was very polite

Nothing happened she just took care of business at this time of night. And I appreciate her patients
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Anonymous
map-marker Phoenix, Arizona

Checking on a order

On Facebook there is an ad for Dick's SG. The Ad was for Asics and they were going cheap. I placed an order. However, I never received a confirmation of my order. That's when I called. The Rep said there is no order under your name. Apparently I had been scammed. Asics is a brand name!!!
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Anonymous
map-marker Gloucester, Gloucestershire

Purchased golf bag/clubs form you and still not recieved them ?

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I purchased a clubs/ golf bag from you on the 30/08/23.. until today I havent received the items.. Ive followed all the sent emails regarding its whereabouts by tracking the following number 202308****982059. On your last email it read that these items were delivered and signed for.. however I havent received the items or even signed for anything perhaps theres been a mixup and hopefully you can sort this issue. Thanks..
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Kim S Flo

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Verified Reviewer

Not happy

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went to store with not alot of time but ample. The two cashiers that were working ended up having issues with both their current shoppers so line got really long finally another associate came to front and opened drawer one or the first one closest to the door.

I paid for item and was now on *** of being late to practice so I just took my change wadded it up in receipt and left once I got my son to practice while sitting waiting I pulled receipt and change out only to realize that instead of the 33.80 that was due I recieved 13.80 so I called asked to speak with manager and asked if when she closed drawer to call me as it should be $20 over well she never called so I called this morning and she had associate tell me drawer wasnt over well I know that there is no way that it wasnt. I realize that these young people cant cou t change even when it is on register because it happens alot either you get back over or under . I usually always count because of this , but because I was late I didnt . I know without a doubt drawer had to be over unless they had given change that was over to someone else.

And either way manager should have called me back last night. Will not be going back to this location.

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Loss:
$20
Pros:
  • Sporting goods

Preferred solution: Full refund

User's recommendation: Count your change right there

Robyn H Ptg

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Verified Reviewer

Order not arrived

I ordered some shoes from you. I have been watching the tracking - the link says that they were delivered 8 days ago. They were not. The delivery pin on the map is at the other end of the country from me. Please can you look into this for me? Thanks
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Loss:
$25
Cons:
  • Did not receive goods and have had no reply

Preferred solution: Deliver product or service ordered

User's recommendation: Just don’t bother unless you like throwing money down the drain!

Lajuan Feq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lawrence, Kansas

Return

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Dicks Sporting Goods - Return
Didnt give me the color of shoe I ordered and give me the other shoe by default now I have to return Very difficult due to my disability
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User's recommendation: Caution

Jarmaine Jlv
map-marker Bellevue, Washington

Customer service

Called and spoke to a representative regarding a store issue and she was . WONDERFUL considering I was calling to report a bad experience. 10/10 for the CSR who helped out
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Daymon S

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Verified Reviewer

Scam email

I recently received a email that is obviously not from your company though they are representing themselves as such as well as using your company's logo and brand.
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Preferred solution: Nothing, just reporting email scam

User's recommendation: Don't open links in emails that telling you that you've been selected to receive anything.and if you want to verify that you have or haven't won something go to the company's official website and ask about their real promos and if you are listed .

Ruturaj G

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Daly City, California

GT bike pedal damaged within 3 months | Order 104********

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Dicks Sporting Goods - GT bike pedal damaged within 3 months | Order 104********
Dicks Sporting Goods - GT bike pedal damaged within 3 months | Order 104******** - Image 2
I purchased a GT bike from Dick's 3 months ago, and one of the pedal has already got damaged. This is not what I expect from a $650 bike. I have hardly used the bike within this time. Here are some photos of the damage: https://drive.google.com/drive/folders/1SCt7m3meKPCIigWJGlSnmY9z3ZZrgFbv?usp=sharing I request you to please look into this at the earliest.
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Reina Laz
map-marker Upper Marlboro, Maryland

They were very efficient

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Never received product always received all my other packages this is the first I was out of town so Im not sure what happened
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User's recommendation: Keep buying from Ducks Soorting good

Anonymous
map-marker Washington, District Of Columbia

I finally received our order but was very late. I assumed I would atleast get a discount or gift card but did not.

I never received my order that I put in on the 22 with guaranteed delivery by Christmas or I would be refunded. Its 5 days later and still havent received it. Company only offered to refund shipping so yes Im very pissed.
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User's recommendation: I would not recommend delivery to anyone who has a timeline even if refund is offered because they will not receive it

Anonymous
map-marker Bridgewater, Nova Scotia

Credit card charge

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our purchase from *** sporting goods was charged twice on our credit card and I am not able to reach someone to have this fixed.
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User's recommendation: Verify your ourchase

Monica g Zda

I need to change the pickup location for my online order to *** in maaon ohio

I placed an online order @ the wrong store I still want the order today it’s just Im closer to mason & I thought that’s what I picked & yes the item is available there also my order number is 104********
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Jay L Mvi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order #: 300********- Only The right shoe arrived, left shoe is missing

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Dicks Sporting Goods - Order #: 300********- Only The right shoe arrived, left shoe is missing
Dicks Sporting Goods - Order #: 300********- Only The right shoe arrived, left shoe is... - Image 2
Hi *** Sporting Goods, Last August, my Order #: 300******** HOKA Men's Mach 4 Running Shoes Color: Coral Size: 13 D Quantity: 1 Price: $103.99 arrived but there was only one shoe on the box, it was just the right shoe. Please let me know how I can get the left shoe delivered to me. I can send my delivery address when you get back to me. Looking forward to your favorable reply. Thank you! Best, Jay
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Loss:
$103

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Bridgewater, Nova Scotia

Credit card charge

I have been double charged on my credit card for a purchase at *** sporting goods in Bangor, Maine on October 12. Unable to reach anyone to help with this. The online chat person was very nice and limited to what they could do. Problem not fixed so I will need to contact my credit card company for an investigation
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User's recommendation: keep your eye on your credit card

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