Dicks Sporting GoodsComplaints and Reviews

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1.6 Based on 97 reviews
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My first purchase from ***'s was a Barnett recruit recurve crossbow. I had to exchange it because a manufacturer's defect. It was not easy as there is no UPS Store near my home. ***'s sent me a 10% off coupon I assume for my trouble. The first girl I got when I tried a second order with the company was very helpful and actually offered me 15% which brought the crossbows under $90 I did not have my credit card with me and was unable to give her... Read more

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I had to return the first product I ever ordered from ***'s. It was a crossbow that couldn't be put together because of manufacturing issues. I was disappointed but they did send another one I returned the original crossbow and it was relatively easy. They sent me 10% off coupon to use online for my trouble. I could not get it to work online so I called in. The girl that helped me was very understanding and actually made it 15% which brought the... Read more

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It is so unfortunate to see a rude behavior from a store manage at North Point Parky, Atlanta Georgia.....I bought cleats for my daughter size 8 but realized later after reaching home that 8.5 would be better fit (she NEVER EVER WORE THEM OUTSIDE), i went back to return it...store manager refused right on the face and behaved rudely stating she won't return it back...just because she observed some marks (nit picky)....I tried to explain, I... Read more

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September 1st 2016 my daughter and I purchased a pair of sneakers, while waiting on line the cashier name Kassie worked on cash register #6 was looking around like we did not exist until I spoke and and said no one's working here. She put her water bottle down and yell next customer. After she ran up the sneakers, I proceeded to show her the ***'s coupon that I received on the GEO coupon app in which she said that ***'s don't honor coupon apps... Read more

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This was at the store in Seekonk, Ma. Visited Dicks to purchase a new muzzleloader for the upcoming hunting season, looking to spend well over $600. I knew exactly what rifle I wanted since I have been doing research online. First, it took almost 15mins for me to find a single employee on their floor (I didn't just stand there either, I was walking around their whole store looking for someone). I finally came across two young men and asked... Read more

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I bought a pair of Nike football cleats for my son on 8/9/16 that cost $100 ... He wore them 2 times and complained with his heel hurting, after looking inside the lining was coming out and had came loose. I tried to return them on 8/16/16(1 wk after purchase) and the store (Johnson city location) refused a refund or exchange. They were very rude and told me to call Nike. They said they could not do anything if the shoe had been worn. Normally I... Read more

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pretty upset right now – I called before I left my home in the country to the Columbus, GA store (which is located right next to a pet store, mind you) and asked if they were pet friendly. The girl who answered the phone said yes, so we drove into town, only to be kicked out by a manager. No apology was given as we were escorted out of the store, even though I told her that we called about it before we came. We are now headed to Big Dog Running... Read more

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I purchased a Miken Freak bat from ***'s in Greenboro, NC. When I got home I was told the bat is banned in our league, and looked it up. Sure enough it was banned. Brought the bat back with receipt hoping for an exchange. The bat was still Brand new, never used, but had no plastic wrap on it, which is how I bought it. The manager was true to the name (***'s) and walked me over to a sign at the front of the store that says they don't take returns... Read more

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*** Jememdmmejsjenenene end men elements enemy skews Dkkdkdjdkd. Diskette. The fact I can get it right away with the best of the day before I get a follow back on my way home from work to be the first half of the day before I get a The same thing to say I have a great way of saying it is the most recent version and the day I have a great way of the year and the day I have to go back and the other hand is the only thing that would have to go... Read more

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My seven-year-old son saved his own money to buy himself a new bike. After much shopping around, his heart was set on one we found at ***'s (Hillsboro, Oregon). I was a little nervous about buying from here but hoped that all would work out for him. Less than a week later, his seat was loose. We repeatedly tightened it, but it would not stay in place. Worried about his safety and frustrated to be having trouble so soon we took the bike... Read more

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