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Contact Dicks Sporting Goods Customer Service

How to Reach a Person at Dicks Sporting Goods

Verified Contact Information

Toll-Free Number:

  • 1-877-846-9997
Call Now
Send Message

Customer Service:

  • 1-877-614-9173
    Field and Stream Specific Questions
  • 1-800-287-9060
    Golf Galaxy Specific Questions
  • 1-866-677-4771

Investors/ Franchising:

  • 1-724-273-3400

Legal:

  • 1-855-821-6912
    Privacy Inquiries

Customer Service:

customer.service@dickssportinggoods.com
Dick's Sporting Goods Specific Questions
support@dickstshq.com

Legal:

copyrightagent@dcsg.com
Copyright Infringement Inquiries
legaldepartement@dcsg.com
customer.service@fieldandstreamshop.com
Field and Stream Specific Questions
customerservice@golfgalaxy.com
Golf Galaxy Specific Questions

Dicks Sporting Goods Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Dicks Sporting Goods Phone Number
1 (877) 846-9997
Average Hold Time
00:01:20
Average Calls duration
4 minutes
Most Popular Dicks Sporting Goods Email Address
customer.service@dickssportinggoods.com
Dicks Sporting Goods Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (18% reported full resolution)
View full overview

How to Contact Dicks Sporting Goods?

Most Popular Number:

(877) 846-9997
Total calls: 2 551 Issues resolved: 111 Last call: Jun 6, 2026

The Dicks customer service number is 1-877-846-9997. You can call this Dicks Sporting Goods contact for questions about in-store services or your ScoreCard Points. The Dick's Sporting Goods customer service line also deals with returns and refunds. You can dial the same Dicks Sporting Goods customer service number if you have difficulties accessing their website.

If you need a Dicks Sporting Good number of a specific store, you can find it by clicking a Find a Store link in the top-right corner of their main page.

You can reach the official representatives at their corporate office phone number 1-724-273-3400. For privacy policy inquiries, dial 1-855-821-6912.

The Dicks Sporting Good online chat is a fast way to solve your issue or get information. You can find the Dicks Sporting Goods chat by clicking the Help button in the top right corner of the main page. You will spot the icon of the Dicks online chat on the bottom right. Type your question to start the conversation in Dick's customer service chat, and the virtual assistant will help you troubleshoot the issue. The chatbot will redirect you to a live customer care representative for further dialogue. You can describe your problem and get the instructions to fix it.

The Dicks Sporting Goods customer service hours are daily from 8 am to 12 am ET. The operators are ready to answer your questions and help with your issues within these hours. You can also reach the Help Center via live chat during these Dick's customer service hours.

The business hours of their stores can differ, so make sure to check the schedule of a particular store on their website before visiting or calling.

You can send your concerns to Dicks customer service email customer.service@dickssportinggoods.com if the issue is not urgent, and the customer care team will provide the information you need and offer ways to deal with your problem.

PissedConsumer Club

Contact Information

Dicks Sporting Goods Website:

Dicks Sporting Goods Help Center:

Corporate Office Address:

Dicks Sporting Goods Inc.
345 Court Stree
Coraopolis, Pennsylvania 15108-3817
United States

Summary of Dicks Sporting Goods Customer Service Calls

3K TOTAL
CALLS
04:11 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dicks Sporting Goods?

Shipping and Delivery Question:

  • “Never received my order”
  • “Nondelivered package”
  • “I have not received my package and it has been delivered I need to know when”

Request for Information Question:

  • “Have a question”
  • “Place order”
  • “Want to know i will recvice”

Payments and Charges Question:

  • “Payment decline”
  • “Pay my bill”
  • “Make payment”

Product/ Service Question:

  • “Phone lines not working re F0TYJB”
  • “Complaint”
  • “I had bought a flex helmet and it is broke”

Return/ Replace Question:

  • “Return”
  • “Price change at register and store manager laughing at my face”
  • “Change bat”

Cards Question:

  • “I bought a physical gift card for my nephews 6th birthday came to me asan egift cqrd I cqnnot open the site”
  • “Scorecard”
  • “Placing order with gift card”

Account Question:

  • “Rewards adjustment”
  • “Log in”
  • “To find balance of card”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel my order”
  • “Second cancelled order”

Staff Question:

  • “Condescending treatment in your store witnessed by manager”
  • “Costumer service”
  • “District manager bayshore ny”

Refund Question:

  • “Refund”
  • “I want to refund”
  • “Refund that I never received”

Website/ Application Question:

  • “App discounts”
  • “App”
  • “Having trouble with website”

Employment Question:

  • “W-2 forms”
  • “W2”
  • “W2 form”

Other Question:

  • “Didnt recieve my order”
  • “Skate wheels and or key”
  • “Inventory”

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