Product: Dicks Sporting Goods Customer Care Clear all filters (0 of 39 reviews match)
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Went to the store in Gilbert, AZ today hoping service would be different from my home state.WRONG! Walked around for 45 mins. Almost had employees bump in to me they were so close and none of them said anything to me, not a word. Finally about 5 mins before I was going...
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1.9
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Dicks Sporting Goods Customer Care
#1189162
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Dicks Sporting Goods - Horrible experience

I was at the golf section and the guy in charge whose name i believe is john or something like that told me to not play around while I was looking at the clubs and as I looked around for gear and other clubs he just kept following me around and when I asked him for help he gave me the worst attitude as if I had never played the sport.
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Dicks Sporting Goods Customer Care
#1182803
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POOR CUSTOMER SERVICE: 12/03/2017 @1203 p.m.SALES MANAGER MICHELE at Champaign, Illinois ***'s Sporting Goods needs some remedial training in how to speak to customers. I returned two shirts that I bought online and they were too small. I've bought the same brand and...
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Dicks Sporting Goods Customer Care
#1141524
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I have Went to Dicks in Florence Al.several several times over past 10 years,,,there's 4 things you can count on,#1,dust settled on all merchandise especially fishing tackle boxes,reels,hats,caps,Etc.Etc.now they have added on a "Field and Stream" department,like it...
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1.0
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Dicks Sporting Goods Customer Care
#1099067
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I tried to cancel an order for a weightlifting power rack less than 48 hours after placing it on line.The order had not yet shipped, as confirmed by call center agent who answered my call, therefore, I expected to be able to cancel. I was told they "couldn't physically...
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Dicks Sporting Goods Customer Care
#1073179
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Went into the store in Johnson City, TN on a Friday to buy a set of clubs.They were not in stock so the clerk placed the order online, advising that they would arrive in three days. So I assumed I would have them on Tuesday or Wednesday. It took almost two weeks before...
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1.0
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Dicks Sporting Goods Customer Care
I liked
  • Product i bought
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  • Customer service
#1061639
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I bought a set of trekking poles about two years ago.They were Koppen Haltbar adjustable poles. First time using them the locking mechanism in one seized up and the pole wouldn't collapse. Since it was stuck in its extended position, I continued using it. There is no...
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Anonymous
Anonymous

Maybe I'm just reading this wrong, but you had this set of poles for 2 years and expect anyone to do something about it? Most stores have a 60 day return policy and you want t...

1.6
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Dicks Sporting Goods Customer Care
I didn't like
  • Did not support their own product gave me the runaround
#1051532
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Dicks Sporting Goods - Cancelled order no gift card credit

Cancelled my online order because they really didn't gave it in stock !uh?. Did not credit my gift card. Been waiting 21 days for replacement ! Custoner service is clueless
1.0
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Dicks Sporting Goods Customer Care
#1039960
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This complaint is for the disgusting service I just recieved at ***'s Sporting Goods Located in the Cerritos Mall, Cerritos Ca.My goodness! What the *** is wrong with the world today, I just left this store definitely wanting to do more than just write a complaint. My...
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1.0
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Dicks Sporting Goods Customer Care
#1024437
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Possibly the worst customer service.. My husband and i were there for the second time to purchase bikes. First time they didn't have anyone there to help us. Today when we got there the bike guys said sorry but im off. I will get someone who might be able to help you....
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Anonymous
Anonymous

So you just expect someone who is on schedule for a certain time with plans of their own to stay late just for you? I don't know if you've ever had to work for anything in you...

Anonymous
Phone Support

... what did you expect her to say?

1.0
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Dicks Sporting Goods Customer Care
#1018990
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