Product: Dicks Sporting Goods Shipping Service Clear all filters (24 of 24 reviews match)
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I made a online order for a pair of boots on 9/18/17 and was told they were in stock and would ship in 3 days. I then track the order and it wont be sent for 10 days not 3. Then I get a email that they are on back order and wont ship until 10/9/17. I now i get another...
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1.0
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Dicks Sporting Goods Shipping Service
I didn't like
  • Customer service
  • Online ordering if item not available
  • Refund to cancel order
#1113736
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I thought I would save a 20-minute drive to the Bass Pro Shop and order a Stick It Anchor p9n from Dicks online, after all, they offered free shipping.Ordered on 7/30 5 day ground shipping, notified on 8/7 that it is delayed, 8/8 it is shipped, 8/10 no tracking showing...
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Dicks Sporting Goods Shipping Service
#1088051
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I ordered on line and paid EXPRESS delivery for $250.00 + worth of Golf Products for a golf outing!Realizing it was tight I checked the status and all items were in stock. I paid for EXPRESS delivery and was guaranteed that all items were in stock and would be...
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Anonymous
Anonymous

You weren't "guaranteed" jack. It's called an "Estimated Delivery Date". Look up the difference of the two words in the dictionary.

1.0
Product
Dicks Sporting Goods Shipping Service
I didn't like
  • Misleading coupons and promo codes
  • Paying for express delivery and not getting it
#1075668
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Dicks Sporting Goods Shipping Service Review

#994146
2.2
Details
Ordered an item..needed it extremely urgent..order was cancelled because of stocking issue..it will take 10 days to recover money on my card..now im walking because my motorcycle is on the roadside...thanks to the dicking from dicks..also..they failed to notify me of cancellation..i found out after 7 *** days..im ***..make that ***!!
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Additional Fees
Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Value for money
Website
I recently ordered a North Face down jacket from ***'s online. Dicks shows 2 colors and a variety of sizes in stock on their website. The site let me order one, even pre authorized my C.C. After waiting a day and a half for a confirmation e mail with a tracking...
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1.0
Product
Dicks Sporting Goods Shipping Service
I didn't like
  • Online customer service
  • Absolutely false advertising
  • Customer service reps do not have the proper tools to help
#1002439
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Ordered an Elite Fitness.When UPS came to my door the driver told me that I might want to come and look at it, because you should refuse the item. The box was open with parts falling out. Looked like they tried to wrap it with plastic to hold a damage item together and...
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Anonymous
Anonymous

Just letting you know I used to be customer representative for dicks and the moment they receive the item back it takes 30 days to get your refund. I think it's ridiculous to...

1.0
Product
Dicks Sporting Goods Shipping Service
I didn't like
  • Customer service refunds
  • Refund exchange policy
  • Lack of customer service
#995836
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Ordered skates on Dec 16, with a ***'s guarantee of delivery before Christmas.The guarantee stated that if it didn't arrive prior to Christmas, the item was free. The item showed IN STOCK and ON THE SHELF. ***'s decided to cancel the order on Dec 22! This was preceded...
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1.0
Product
Dicks Sporting Goods Shipping Service
I didn't like
  • Appears as though promotion was a fraud
  • Dicks cancelled order after promise of a guarantee
#979113
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the day before Christmas! So I ordered a coat online for my 12 year old son on the 17th. Email stated order was accepted. Next day email stated order being processed. Supposed to be delivered by the 23rd at latest and had not arrived. Called customer service to track...
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Anonymous
Anonymous

Same BS happened to us. We ordered on Dec 16 with a guarantee of delivery prior to Christmas or the item was free. What do they do? They cancel the order? Total BS.

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Dicks Sporting Goods Shipping Service
#978667
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The shoes were not sent to the right place. I then ask for a refund. Somehow they sent me a refund for a completely different order. It is now December 21st and I have not received the refund or the order. They keep telling me the Supervisor will call. She has not....
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1.0
Product
Dicks Sporting Goods Shipping Service
I liked
  • How everyone keeps lying
#977256
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This was absolutely the worse experience I have ever had with online shopping!!I chose "overnight" shipping and was charged $15.99. I am now into the 4th day. Explanation is it takes 4-6 business days to process then it will be overnighted. Ludicrous! All of my past...
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1.5
Product
Dicks Sporting Goods Shipping Service
I didn't like
  • Delivery and customer service
#944572
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Ordering a treadmill, the delivery service was available 10 days after I purchased the treadmill. The delivery service set the appointment time and date 1 week early- which was great- June 29. Confirmed. I scheduled my last day off that I could take for the year from...
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Anonymous
Me. Impatient

I know what you mean bro, real people having real emergencies really cramp my style. He probably should have just left his mother to die in the kitchen so he could make sure y...

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Dicks Sporting Goods Shipping Service
#873986
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