Dicks Sporting Goods - *** = Thieves
I purchased a golf drive from *** online. They shipped me a used club.
I contacted their customer service for the adjustable tool and they said they would ship me one. Then they emailed me days later saying they wouldn't be shipping one. I called back and they said they would ship me a new driver instead. I called back days later and my reorder was canceled.
I was never notified. They are refusing to replace my club and will not pay for the item to be returned. All they can say is that they can give me a discount on another purchase. Who would want to buy another product from a company like this.
They are thieves and I would never purchase another item from this awful company. Worst company ever.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Full refund.
Location: Baldwin, New York
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