Is it too much to ask a company to stand behind the products they sell? We bought 2 pair of shoes from them. 5 months after occasional light use (weekend only,no stressful excersise) they are tearing and cracking. Dicks hides behind a 90 day return policy. If your expensive shoes show their defects after 90days; too bad.
I work for a luxury automotive giant and we do not treat our customers like this.
We appreciate their business and take care of them. Even if a warranty is over, we try to help them. There is no excuse a large company can give that excuses poor product. Large companies need to be held accountable for what they sell and the service they give.
Monetary Loss: $200.