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Is it too much to ask a company to stand behind the products they sell? We bought 2 pair of shoes from them. 5 months after occasional light use (weekend only,no stressful excersise) they are tearing and cracking. Dicks hides behind a 90 day return policy. If your expensive shoes show their defects after 90days; too bad.

I work for a luxury automotive giant and we do not treat our customers like this.

We appreciate their business and take care of them. Even if a warranty is over, we try to help them. There is no excuse a large company can give that excuses poor product. Large companies need to be held accountable for what they sell and the service they give.

Monetary Loss: $200.

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Anonymous
Harrisonburg, Virginia, United States #788903

Should the company that sells the product be held responsible or the company making the item.For one the store doesn't actually know how often you used them and the 90 day return policy is actually pretty generous considering many other stores.

And while I don't really like ***'s Sporting goods as a whole your issue is with the manufacturer not the middle man who sold it to you.And as alway buyer beware.

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