Fremont, California
0 comments
Not resolved

I bought a bike on 8/21/2015 and took delivery on 8/22/2015 from ***'s store at Fremont ,CA . But I ask for the return policy. then the sales guy named TOM told me that they have 90 days return policy on all items , and when I going there on 8/24/2015 to exchange the bike with another model then they shows me the actual policy that , USED BIKEs are not in their return policy, while I have just used for once to check the bike working function and it was not working as expected , and the way they said this that it's all my headache and they can't help on that , So left the bike on the store and came back.

I will never went back to this store and suggest every one not to do any business with them.

Attaching the image of the receipt also .

Review about: Diamondback Adult Insight 1 Hybrid Bike.

I didn't like: Return policy, Staff knowledge, Misinformed while sealing products.

Review #688736 is a subjective opinion of a user.

1.6
Customer service
Value for money
Staff
Diversity of Products or Services
Website
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / $383
Preferred solution Not specified

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