Dicks Sporting Goods - Misinformed at the time of sealing

I bought a bike on 8/21/2015 and took delivery on 8/22/2015 from ***'s store at Fremont ,CA . But I ask for the return policy. then the sales guy named TOM told me that they have 90 days return policy on all items , and when I going there on 8/24/2015 to exchange the bike with another model then they shows me the actual policy that , USED BIKEs are not in their return policy, while I have just used for once to check the bike working function and it was not working as expected , and the way they said this that it's all my headache and they can't help on that , So left the bike on the store and came back.

I will never went back to this store and suggest every one not to do any business with them.

Attaching the image of the receipt also .

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Customer service
Value for money

  • What I liked
      No items
  • What I disliked
    • Return policy
    • Staff knowledge
    • Misinformed while sealing products

Reason of review:
Not as described
Monetary loss:
Product or service
Diamondback Adult Insight 1 Hybrid Bike
Review category
Boats and Bikes
review #688736 by

Author wants to be contacted by the company. Learn more

Had an experience with Dicks Sporting Goods? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Dicks Sporting Goods. However, many companies do monitor reviews on our site.

You were reading a complaint about Dicks Sporting Goods.
Filing a new complaint about