Dicks Sporting Goods - Misinformed at the time of sealing

85 of 297 Dicks Sporting Goods reviews

I bought a bike on 8/21/2015 and took delivery on 8/22/2015 from ***'s store at Fremont ,CA . But I ask for the return policy. then the sales guy named TOM told me that they have 90 days return policy on all items , and when I going there on 8/24/2015 to exchange the bike with another model then they shows me the actual policy that , USED BIKEs are not in their return policy, while I have just used for once to check the bike working function and it was not working as expected , and the way they said this that it's all my headache and they can't help on that , So left the bike on the store and came back.

I will never went back to this store and suggest every one not to do any business with them.

Attaching the image of the receipt also .

This review is a subjective opinion of a user.
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More Review Details

Value for money
Customer service
Diversity of Products or Services
Website
Staff

  • What I liked
      No items
  • What I disliked
    • Return policy
    • Staff knowledge
    • Misinformed while sealing products

Reason of review:
Not as described
Monetary loss:
$383
Product or service
Diamondback Adult Insight 1 Hybrid Bike
Review category
Boats and Bikes
review #688736 by

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85 of 297 Dicks Sporting Goods reviews
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