The company failed to cancel my order on a Friday evening and I called within one hour of making it. Two days later they sent an email telling the the order was filled and being shipped.

Days later, the item arrived. A return label was intentionally not included in the box - the other half of label was torn off that would have included it. Then I had to call customer service twice to request a return label for free return shipping. The "free" return shipping disappeared from website even though it was there when purchased.

They said 24-48 hours to get return label.

Each time it has been requested they have never sent it even though I called and confirmed my email address that I don't have any problems with.

Review about: Dicks Sporting Goods Shipping Service.

Monetary Loss: $66.

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