Dicks Sporting Goods - Will not pay rewards

2.2
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I have a score card. I expressed my displeasure with the new fire arm policy.

Dick’s got their start in Binghamton NY from hunters and fishermen. Now they are rich and have totally abandoned the the way of life and the customers who that got them where they are today. After I told them that they stopped giving me rewards dollars for the money we spent there. Seriously they just stopped.

They said I was free to shop elsewhere.

Wow!!! They sell medium quality overpriced stuff anyway.

Comments

Anonymous
#1561815

Don’t shop at *** anymore, poor selection of items, no consumer confidence

Dicks Sporting Goods - Bait and switch plus poor customer service

1.0
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I applied *** Reward credit card to receive the "gold reward membership" so that I can enjoy free golf grips replacement and other benefits. Received my credit card in March but never receive the gold reward card.

The store won't honor the free service unless I have the gold reward card. I have been in touch with their customer service team for months now and they keep saying they will be sending me the card weeks after weeks.. and never receive it. Finally someone said I will receive by 8/22/18 and in the mean time, they will send me a store gift card to cover the golf re-grips fees..

Last I heard from them was 7/31 and I've been follow up and the customer service just keep ignoring me!!!

I would not have apply for their "reward" card if it's not because of the FREE services they promise and I did my end of the bargain.. yet *** didn't seem to care on their end.

Reason of review: Not as described.

Preferred solution: do what you said you gonna do, provide store credit and send me the gold card immediately!.

Comments

h.kitchener
#1534700

After what Dick's Sporting Goods has done in the past few years regarding arbitrarily cancelling firearms orders and now their current campaign of denigration of firearms I wonder why anyone would continue to shop there. Best to avoid them at all cost and shop at other places like Cabella's, Dunhams, etc.

Dicks Sporting Goods - Worst customer experience ever had

1.8
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I was shopping at the Dick's Sporting Goods in the Dayton Mall over the weekend. It is my son's first year playing football and we went out to get all of his stuff.

I purchased his cleats a football a pair of socks a cap a pair of football gloves a water bottle among other things. The next day I am getting the bags ready for my son to go to football and realize the gloves are not in there. I call the store and let them know that one of the items I purchased was not there. I was told by management that they would review the tapes and give me a call back to let me know if my statement was true.

I have worked in retail management almost 20 years, I have never even thought about telling a customer that I would review the tapes because I do not believe them when they did not receive an item. When a customer takes time out of their day to call about something that was left there, the customer should be apologized to for the mistake that the store has caused. They should apologize for the fact that that customer has to come back up to the store to receive their merchandise . There should be no mention of having to review a security tape to see if the customer is lying.

I felt like they were telling me I was lying and trying to steal from this company. If this was only a five or $10 item I would just go buy another one but these were a $25 pair of football gloves. I have never had a worst customer experience in my life. I will be sure to tell every person I encounter and everybody in the entire School District to not go to Dick's for their sporting needs.

I will definitely not be returning for the next 8 years that my son is in School playing sports. This shows that this company does not value their customers or their experiences with in the store. The way to build a company and create a positive Revenue over last year's is by building customer relations. When you have a bad experience in a store you tell everyone, when you have a good experience in the store you might tell a few people.

It looks like the majority of the stores reviews are definitely not satisfactory. *** sporting goods.

Review about: Sporting Goods Equipment.

Dicks Sporting Goods - Stay out of politics

NY-5 & NY-5A, New Hartford, NY 13413, USA 1 comment
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1.0
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Are you people insane??? You are punishing hard working Americans over a mental health issue.

*** Smith is probably rolling over in his grave. Guns don’t kill people, PEOPLE kill people. Are you going to destroy all your knives too? MORE people are killed by knives than guns every year.

How about baseball bats? Axes? Are you going to not sell rope? ALL these things are used to kill people.

Cars are the BIGGEST killer EVER, should we not drive? Your line of reasoning is flawed and if it is not changed I will never set foot in your stores again. You’re a SPORTING GOODS STORE - stay out of politics and stick to what you know. Don’t punish millions for the acts of a few.

It’s not the cars, knives, bats or guns. It’s the PEOPLE.

And doing what you’re doing does nothing to help solve the mental health problem in this country. A better response would be to donate the profits from the sales of firearms, ammo and such to an organization that helps the mentally ill.

Reason of review: Poor customer service.

Comments

Anonymous
#1467033

I'm impressed with the way gas stations sell alcohol and firemaking devices as well as gasoline ... all they are missing is a nice selection of ammunition for total hypocrisy.

It looks funny on the post here how the blanked out Mr. Smith's first name with asterisks because it resembles a well used pejorative ...

Dicks Sporting Goods - Bad customer service

549 Southland Mall, Hayward, CA 94545, USA 0 comments
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1.6
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Counter girl have a bad attitude i will not shop at *** sporting good again,

Reason of review: Poor customer service.

Dicks Sporting Goods - Will not do business again with Dick's Sporting Goods

5 comments
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1.0
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Today, CEO Ed Stack of Dick's Sporting Goods will no longer sell any semi-automatic weapons in any of its stores (despite fact that 97% of U.S. gun shootings are by handguns).

I will never do business with these despicable people again. Dick's are just grand standing to boost their sales. They don't care about our rights as Americans and we should not support them with our money. Work with youth so should be able to steer some money away from these leftist.

The left refuses to harden our schools to protect our kids but have no problem stomping on our rights. I hope *** Sporting Goods feels the rejection of its customers since I think they can keep their over priced products

Reason of review: Policies.

I didn't like: Policies and pricing.

Comments

Anonymous
#1447022

Anonymous ---I Need you to Stop BREATHING..Goodbye, Dick's. And good riddance.I encourages Ohio's 4 million gun owners to stop shopping at Dick's Sporting Goods, Field & Stream, and Golf Galaxy.Take your business elsewhere to support businesses that respect ALL of our Constitutional rights.Tell your family and friends to do the same.

Post it on your social media accounts. Shred your coupons and rewards cards.

Unsubscribe from Dick's emails.This isn't the first time Dick's has betrayed its customers. But it should be the last time we reward them for this cowardly behavior.

Anonymous
#1440055

3 cheers for *** and their new policy on AR rifles. I'm all for people being able to buy shotguns and rifles for hunting and even handguns for protection of their home.

Let's face it AR rifles and their high capacity magazines are meant for only one purpose, killing people. They are military style weapons that there is no reason for a civilian to have. There are other military type guns that are not allowed and this should be one as well. Yes, handguns are use more often and kill more people overall but the AR rifles are used for mass killings that a hand gun will never accomplish.

As far as hand guns, shotguns and rifles are concerned perhaps there should be more regulation in their sale and ownership.

As other countries do maybe we should require gun training before you purchase a gun and well as background checks. Americans are ok with the idea of being trained and passing tests to be licensed to drive a car, why not to own a gun?

Anonymous
to Anonymous #1445447

I agree with you totally. There is absoluely no legitimate use for semi automatic weapons ownership by civilians.

Can't believe how insensitive the writer is complaining that Dick's won't sell his semi auto weapons. Doesn't he remember Parkland mass shooting recently.

How dare he be bent out of shape over the stores' refusal to sell his weapons. He really makes me angry.

Anonymous
to Anonymous #1448176

Anonymous ---I Need you to Stop BREATHING..Goodbye, Dick's.And good riddance.I encourages Ohio's 4 million gun owners to stop shopping at Dick's Sporting Goods, Field & Stream, and Golf Galaxy.Take your business elsewhere to support businesses that respect ALL of our Constitutional rights.Tell your family and friends to do the same.Post it on your social media accounts. Shred your coupons and rewards cards.Unsubscribe from Dick's emails.This isn't the first time Dick's has betrayed its customers.But it should be the last time we reward them for this cowardly behavior.

Anonymous
to Anonymous #1447041

Anonymous ---I Need you to Stop BREATHING..Goodbye, Dick's.And good riddance.I encourages Ohio's 4 million gun owners to stop shopping at Dick's Sporting Goods, Field & Stream, and Golf Galaxy.Take your business elsewhere to support businesses that respect ALL of our Constitutional rights.Tell your family and friends to do the same.Post it on your social media accounts. Shred your coupons and rewards cards.Unsubscribe from Dick's emails.This isn't the first time Dick's has betrayed its customers.But it should be the last time we reward them for this cowardly behavior.

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Dicks Sporting Goods - Formerly loyal customers will NEVER shop at Dick's again because of CEO Ed Stack anti-2nd Amendment views

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Today, CEO Ed Stack of Dick's Sporting Goods will no longer sell any semi-automatic weapons in any of its stores (despite fact that 97% of U.S. gun shootings are by handguns) and then ignorantly uses the left's description of these single-shot weapons as "assault weapons". What a virtue signaling and cowardly decision.

It's Dick's decision to keep a simpleton like Stack on as CEO, but our family will NEVER shop at another Dick's again because of this decision.

Like Target infuriating a large segment of their customers by allowing {{Redacted}}claiming that this is because Target is so virtuous, Dick's can expect to suffer the same fate of rapidly declining sales revenue.

Comments

Anonymous
#1477314

I will never do business at Dick's Sporting goods again.It's they're choice what not to sell and it's mine to go somewhere else. Good luck with that business plan.

Anonymous
#1465040

will never buy from these *** again . never!

Anonymous
#1440107

For the unwavering supporters of the 2nd amendment just look at what the amendment says...A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed. If you feel this means that any citizen of the United States should be able to own any gun they desire do you also believe that a 5 year old should be able to own a gun, how about a United States citizen that supports ISIS, is a convicted felon, how about a senior with alzheimer's disease that can't recognize their family or know where they live, the kid down the street that shoots neighbors pets for fun....the list goes on and on.

Yes, they are all citizens. There are just certain people that shouldn't have a gun at all and there are classes of guns that don't belong in the hands of civilians either.

Think about it. Do certain limitations make common sense?

Anonymous
to Anonymous #1465408

There you go blowing your argument out of per portion. No one is saying that those who are, mentally unstable, convicted felons, or toddlers should have guns.

Please stop blaming an inanimate object on the actions of a person, A MURDERER. Which by the way slipped through, local, state and federal agencies. It's not the gun, it's societies lack of respect for humanity.I'm okay with changing the age to 21. If the argument is that 18 is too young to purchase a long arm we should do the same with driving.

There are more deaths and injuries caused each year by young inexperienced divers in this country than guns. I'm sure you're fine allowing 17 year olds to join the military, FYI they learn to use firearms efficiently there, don't they?As for military assault style weapons?, AR15s are NOT. You judge on appearance, not function. They work no differently than a semi-auto 742 Remington DEER rifle.

Change the stock to a wooden one and most people unfamiliar with firearms wouldn't recognize it as an AR platform.As for your thoughts on the second amendment look up the word INFRINGED.

Because the people owned their firearms and had them with them they would constitute the state militia, not the other way around. Quit taking it out on the 99% of law abiding gun owners.And to quote Ben Franklin “Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety.”

Anonymous
#1440076

I will NEVER enter a Dick'a store again. Our 2nd Amendment Rights are under attack all over.

I do not need to spend money supporting one of the attackers. Too bad to.

I loved Dick's. I shall miss it.

Anonymous
to Rob #1440100

How are they attacking your 2nd amendment rights? They are still selling pistols, shotguns and standard rifles.

The just quit selling the high capacity guns originally designed for military use to kill people. I'd be willing to bet that if the founding fathers had ever dreamed of guns with modern capacity that the 2nd amendment would have been written differently.

Anonymous
#1440056

For all those who feel that semiautomatic guns with high capacity magazines have no place in the civilian world Dick's has done a great thing. If you haven't shopped there in the past go to Dick's and support them with a purchase for doing something your congressman or senator hasn't had the courage to do. Great job Dick's.

Anonymous
to Anonymous #1440446

great idea. my uncle was killed by his friend at 9 yrs old...they were playing with a gun.here is the kicker this happened in 1937 and we have learned nothing in the 81 years since.

Anonymous
to Anonymous #1464977

So, I’m Back! Deal with it…Anonymous I require you to stop BREATHINGSO, I’m walking away from *** Sporting Goods.

They walked away from the NRA, I now walk away from *** Sporting Goods.NO DEAL on GUN Control. Lack of Law Enforcement is the reason this happened. A sheriff failed to act on gunfire. Might have been AFRAID the shooter was using assault rifle with armor piercing ammo, common green tip.

Folks STOP voting for All Levy’s …JUST stopWhen the Sheriff’s office pays 750 Million dollars in lawsuits, they will again, ask the public for more money….VOTE NO….I’m almost 59, and never missed an election, VOTED NO on each and all tax levy’s all my life.

How do you like me now?Who wants to meet me? There are other company’s that walked away from the NRA, I’ll fix them too…Just stay away from Avis Group

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Dicks Sporting Goods - Coupon Misrepresentation

1.7
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I was a member of Dick's sports card rewards program, where they send you coupons and discounts for being a good customer. They sent a flyer with coupons, one particular coupon offered 20% off any golf accessory, excluding clearance items.

I went to order a new putter, only to discover that in the fine print, on their website, these items aren't eligible for coupons and discounts.What a rip-off. I contacted Dick's customer service, and was told this fact. I would have to pay the full price.

After a little research, i discovered that this is the same price that i could buy this putter direct from the factory, eliminating the middle man and thier BS. So, i contacted Dick's, cancelled my scorecard account, had my name removed from their mailing list, and I will never shop there again.

Felt good!

Reason of review: Poor customer service.

Monetary Loss: $40.

Preferred solution: Let the company propose a solution.

I liked: Product.

I didn't like: Policies.

Dicks Sporting Goods - New state, same result

0 comments
Not resolved
1.9
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Went to the store in Gilbert, AZ today hoping service would be different from my home state. WRONG!

Walked around for 45 mins. Almost had employees bump in to me they were so close and none of them said anything to me, not a word. Finally about 5 mins before I was going to leave a woman putting up fishing said “hello” to me. I thanked her for acknowledging me.

In addition to horrible service, I noticed many merchandising problems, the biggest of which was missing prices all over the store. On the ammo shelves about 1/8 of the products were priced. Just sad.

Thought about getting a job there. Not now.

Reason of review: Poor customer service.

Dicks Sporting Goods - Horrible experience

0 comments
Not resolved

I was at the golf section and the guy in charge whose name i believe is john or something like that told me to not play around while I was looking at the clubs and as I looked around for gear and other clubs he just kept following me around and when I asked him for help he gave me the worst attitude as if I had never played the sport.

Reason of review: Poor customer service.

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