Dicks Sporting Goods

I have gone to Dick's Sporting Goods store, in Kansas City, MO. numerous times looking for a specific brand of shoes, Adidas.

I've been going to the store for 4 years searching for the Adidas 4DFWD 4 in men's and the employees in that department say they have never seen those shoes. The selection of Adidas shorts polos, socks and boxer briefs are non-existent or the quantity of the selection is ridiculously small. They pay way more attention to their Nike merchandise. I found this article online when asking why Dick's Sporting Goods stocks more inventory of Nike than Adidas.

"Dick's Sporting Goods has significantly more Nike inventory than Adidas primarily due to an "incredibly strategic" and deepened partnership with Nike, a much higher consumer demand for Nike products in the North American market, and Nike's larger overall global market share". Their stores are big enough to share their store space with all high quality brands, yet they favor Nike, which is B.S. So much for shopping locally for Adidas merchandise I need, especially in shoes. I just had my 4th back surgery, from my pelvis all the way up to my 11th thoracic vertebrae and the Adidas 4DFWD line has been the savior for my back when I'm able to get out.

Never will I shop at Dick's in hopes of finding what actually helps me through my day.

I'll go with EBay, Stock X, etc. Additionally, when they stopped selling firearm's, shotguns they proved to the community that they are Anti 2nd Amendment.

Upon entering, I was asked by two female employees if I was finding everything okay. When I got to the women's shoe department, a young girl was being waited on; she purchased a pair of Brooks.

When she left, I continued to look at Brooks. No one else was in the shoe department, but the young gentleman who helped the girl never approached me. As I was leaving, he approached me and asked if I needed help. I said I would come back another time when someone would wait on me.

You missed out on a sale because I was going to purchase a Brook Ghost Max—a $159.00 sale. Guess online order; I wanted to give local businesses a sale, but I can't if there's no customer service.

Felt reacted threatened to been called by Florida police never been arrested or prosecuted so their associates & store employees of all 49 locations yearly never treat whomever of all world citizens with reactions to tempt calling no longer police officers of 50 states to treat world citizens fairly with dignity & zero tolerance of not being no longer cruel to world citizens who also are disabled & come of all countries to be professional USA citizens whenever being citizens of all nations yearly since never been treated fairly they all & female store manager of Fort Myers FL Cleveland 2022 tempted to do phone interview call May 2022 said if needed to been known of how to handle cash handling yearly why than refused to not let whomever works with all handicaps cant be at stores of *** sporting goods & been of whatever European country being loyal customer & eager to work for their stores Jennifer Amiss & them all HQ of PA / HR department female name Monica to accuse me doing so often communications 2022 not known me been chosen whatever positions to been assisted of employment then Fort Myers FL Cleveland store assumed to say me been pretending to been an athlete of their store level of Fort Myers FL Cleveland area 2022 May tempted to been contacted wasnt assisted as customer & appliant than wouldve worked in their warehouse where I didnt allowed me to handle cash long 2022 but wouldve not functioned next day with whomever reside at 2022 so why than than threatened me 2022 of female store GM name Jennifer Amiss her not thinking clearly to accuse me to say me pretending to not been athlete past proven was an athlete past to go on YouTube.com why we plunge Steve the golfer of Special Olympics 2007 11 th year quit 2018 USA . Store female Fort Myers FL Cleveland 2022 threatened reacted she isnt good to be female GM Jennifer AMiss communication wasnt clear they did unfairly their CEO or owner should suggest to them all to act fairly to world citizens whomever maybe of all nations & has whatever handicaps .

Am European ADA. Or close or all stores CEO to suggest employees of 49 stores HQ of PA HR team customer support team to act fairly yearly or close all locations?

CEO only to call me asp to apologize on behalf of your team HQ of PA employees treat me fairly calling me Steven not last name last name Italian ADA.154******** FL time CEO HQ PA seeking an apology from your people did wrongly 2022 cruel discrimination to me store manager Jennifer Amiss did cruel to me 2022 to let her no longer work for you all Equal opportunity agents feel unhappy too handicaps get treated unfairly badly yearly too no love or kindness . .

Dear *** Sporting Goods Leadership,

I am writing this as a final demand regarding the discriminatory experience I endured at your Humble, TX store on January 5, 2025. Despite multiple emails and prior correspondence, I have received no meaningful response from your corporate team, nor has any action been communicated to address the emotional harm and discriminatory treatment I suffered.

I have not heard from anyone regarding this matter. I sent an email on May 15, 2025, and no one has responded back.

To summarize: I was subjected to unequal and dismissive treatment by an employee, Terry, compared to other customers of a different race. I raised this complaint with store management (Lorena) and corporate contacts (Brian, Kim) but have received no meaningful follow-up. My prior requests for a formal apology, internal investigation, and a financial resolution of $75,000 have been ignored.

This letter serves as final notice.

I request the following by June 20, 2025:

1. A formal written apology.

2. Confirmation that a full internal investigation has been conducted.

3. A financial settlement of $75,000 for emotional distress and discriminatory treatment.

If I do not receive a response by this deadline, I will proceed with: Filing complaints with the Texas Workforce Commission Civil Rights Division and the EEOC. Seeking legal counsel to pursue civil remedies. Engaging public advocacy and media outlets to raise awareness about this incident and your companys failure to address it.

Please consider this your final opportunity to resolve this matter directly. I look forward to hearing from you.

I recently bought a pair of brand-new shoes from *** Sporting Goods. Since the store didnt have my size in stock, the sales representative ordered them for me directly. At no point was I told that the shoes would arrive without the original box.

When they were delivered, I was shocked to find the shoes loosely packed without the manufacturers original packaging. For a brand-new item, this is completely unacceptable especially from a large retailer like *** The box isnt just packaging; its part of the product presentation, protection, and resale value. If I wanted shoes without a box, I wouldve bought them from a discount site or outlet.

To make matters worse, I reached out to their customer support line, and they were absolutely unhelpful. After explaining the situation, all they offered me was 30 *** ScoreCard points which amounts to barely anything in terms of compensation. It felt like a brush-off.

This whole experience makes me question the quality and transparency of *** Sporting Goods. If youre paying full price for a product, the expectation is to receive it in new condition and that includes all original packaging. The lack of disclosure and poor customer service is unacceptable. I wont be shopping here again anytime soon.

Dear Dick's Sporting Goods Customer Service Team,

I am writing to express my concern about an incident that occurred on January 5, 2025, at the Dick's Sporting Goods store located at 20131 US-59 Suite 700, Humble, TX 77338.

On the afternoon of January 5, 2025, I visited the store as a delivery driver to purchase Nike Youth Vapor Jet 8.0 Football Gloves in black for a customer. When I requested assistance from store associate Terry, he was unhelpful and refused to verify the item using my phone.

He also failed to call a supervisor or another associate to assist me.

I observed Terry providing assistance to other customers of a different race, taking their phones to verify their request, and offering more attention and help. In contrast, he was dismissive and unhelpful towards me.

Although I was able to purchase the gloves in white, this was not the desired color. I was unable to determine if the black color was available due to Terry's lack of assistance.

I have attached photos documenting Terry's differential treatment of customers.

I also made a verbal complaint to Manager Lorena.

I request that my concern be addressed immediately. A simple apology is insufficient; I expect a more substantial resolution to this incident.