I was a member of Dick's sports card rewards program, where they send you coupons and discounts for being a good customer. They sent a flyer with coupons, one particular coupon offered 20% off any golf accessory, excluding clearance items.
I went to order a new putter, only to discover that in the fine print, on their website, these items aren't eligible for coupons and discounts.What a rip-off. I contacted Dick's customer service, and was told this fact. I would have to pay the full price.
After a little research, i discovered that this is the same price that i could buy this putter direct from the factory, eliminating the middle man and thier BS. So, i contacted Dick's, cancelled my scorecard account, had my name removed from their mailing list, and I will never shop there again.
Product or Service Mentioned:
Dicks Sporting Goods 20-Percent Off Coupon.
Reason of review: Poor customer service.
Monetary Loss: $40.
Preferred solution: Let the company propose a solution.
I didn't like: