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Went to the store in Gilbert, AZ today hoping service would be different from my home state. WRONG! Walked around for 45 mins. Almost had employees bump in to me they were so close and none of them said anything to me, not a word. Finally about 5 mins before I was...
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1.8
#1189162
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Dicks Sporting Goods - Horrible experience

I was at the golf section and the guy in charge whose name i believe is john or something like that told me to not play around while I was looking at the clubs and as I looked around for gear and other clubs he just kept following me around and when I asked him for help he gave me the worst attitude as if I had never played the sport.
#1182803
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I don't have a Dick's nearby, but I stop by every chance I have when I head into the city. So I end up shopping online there quite a bit. As always, a great selection and even though their prices are higher they're still the best out there when it comes to quality...
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5.0
I liked
  • Staff are runners too
  • Plenty of items in stock
  • Prices are okay but quality is excellent
#1178539
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Dicks Sporting Goods - Very lost

Went in lost they probably had what i want but i will never know everyone was to busy scanning things to help me
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Product or Service Quality
Staff
Value for money
#1170009
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Hardware kit was ripped open. Some bolts and washers were missing. On 12-23 I called customer service (Missy) and they said they would have a new hardware kit sent to me. On 12-28 I called back and customer service told me no action had been taken. They told me to hold...
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1.0
#1157712
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POOR CUSTOMER SERVICE: 12/03/2017 @1203 p.m. SALES MANAGER MICHELE at Champaign, Illinois ***'s Sporting Goods needs some remedial training in how to speak to customers. I returned two shirts that I bought online and they were too small. I've bought the same brand and...
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#1141524
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Ordered a few things online for $108, all that cleared with no problems. 2 days later *** takes out another $72, without telling us. Was told its an authorization hold from the operator there. Talked to the manager and he says its our banks fault. We had already talked...
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1.1
#1141506
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I made a online order for a pair of boots on 9/18/17 and was told they were in stock and would ship in 3 days. I then track the order and it wont be sent for 10 days not 3. Then I get a email that they are on back order and wont ship until 10/9/17. I now i get another...
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1.0
I didn't like
  • Refund to cancel order
  • Customer service
  • Online ordering if item not available
#1113736
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Dicks Sporting Goods - Price adjustments

I made a purchase at store 3 days later all three items go on sale, took my receipt back to store , I was told i had to bring in all my stuff for the return for price adjustments, now i have to carry in the heavy trre stand, crossbow back into store for price adjustments, thanks *** s goods
3.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Value for money
Website
#1112455
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Contact Dicks Sporting Goods

Mailing Address:
Dicks Sporting Goods Inc Headquarters
300 Industry Dr., RIDC Pk. W
Pittsburgh, PA 15275
Phone:
(877) 846-9997
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I have Went to Dicks in Florence Al.several several times over past 10 years,,,there's 4 things you can count on,#1,dust settled on all merchandise especially fishing tackle boxes,reels,hats,caps,Etc.Etc. now they have added on a "Field and Stream" department,like it...
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1.0
#1099067
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