
Dicks Sporting Goods
Dicks Sporting Goods Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dicks Sporting Goods has 1.8 star rating based on 194 customer reviews. Consumers are mostly dissatisfied.
32% of users would likely recommend Dicks Sporting Goods to a friend or colleague.
- Rating Distribution
Pros: I would have rated 0 or minus stars if given the option, Employee at register, Lack of customer service.
Cons: Customer service, Online customer service, Customer service and communication.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dicks Sporting Goods has 1.8 star rating based on 194 customer reviews. Consumers are mostly dissatisfied.
32% of users would likely recommend Dicks Sporting Goods to a friend or colleague.
- Rating Distribution
Pros: I would have rated 0 or minus stars if given the option, Employee at register, Lack of customer service.
Cons: Customer service, Online customer service, Customer service and communication.Recent recommendations regarding this business are as follows: "No they are scammers", "Don’t ever purchase from these people", "Stay Away from Scams", "Don’t buy from here, Its a Scam", "When a supplier won’t even acknowledge that the product has been ordered and paid for, then I received advice that it had been delivered to my address, ( which it hasn’t ) I write to ask who delivered, where delivered… not reply whatsoever which in my book is extremely poor public relations so I would suggest any readers of my response to stay well clear of this retailer as they cannot provide even the courtesy of a reply or explanation.".
Most users want Dicks Sporting Goods to offer a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI had placed an order on 1/23/2025...order #...
I had placed an order on 1/23/2025...order # 126***-***** for UGG Disquette Slippers (Chestnut) Can you please give me order status Thank You, Shannon Gunnell
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChinese company using *** logo/ primetodaydeals.com
I ordered items for Christmas believing this was a *** Sporting Goods website and come to find out. It is a Chinese website who stole my credit card information stole my money and never delivered any products and is continuously telling me that my post office signed for the products however the third-party company that was supposed to deliver it is out of England, and there is no contact information to get a hold of anybody From the delivery service or from the company.
- Great products
- Got ripped off
Preferred solution: Full refund
User's recommendation: Don’t ever purchase from these people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Retail scam
I ordered clothes and shoes last month to later find out the site was scammers. We reached out to each other through email. They told me to give them 30day for merch and it's been over 30 days
- Lack of customer service
- Appears as though promotion was a fraud
Preferred solution: Full refund
User's recommendation: No they are scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBoth items in order were damaged.
I received my order tonight, and both cups had what looked like box cutter marks down the side of them. I'm very disappointed as they are no longer on sale and were not in store. However, this is not the first damaged order from here; this is my third damaged order.
Preferred solution: Items replaced I can't give these as gifts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to return a goat sweatshirt and they say its already returned
I'm trying to return a sweatshirt I haven't returned yet. It's too big and they don't like it; it was a Christmas present.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder did not arrive
I made an online order on November 12 and it still hasn't arrived yet. I tried to call customer service, but it's not going through.
- Cheap
- Scam
Preferred solution: Full refund
User's recommendation: Don’t buy from here, Its a Scam
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Order not received
I have made an online order on 12 Nov and Delivery was supposed to in 5 days but i havent received my order nor am i able to track it.
I think there might be some kind of scam.
User's recommendation: Stay Away from Scams
In store issue but great online service
I was double charged for an item in store and the online woman was so understanding. She couldnt help but listed to my concerns and told me what to do get it fixed. Very satisfied customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOmitted order itemj
I forgot to order a water bottle to go with the backpack and now have to pay for shipping. I thought it was ordered but realized today it was just the backpack in the order!
Preferred solution: Free delivery

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAffordable Prices
I love shopping at Dicks.com. They're very affordable and the app is easy to navigate. The customer service is amazing and friendly.
- Amazing prices
User's recommendation: Great Prices
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsatisfactory delivery
Ordered presents for grandsons birthday. Supposedly delivered on 6/21 at 12:51.
Went down to mailroom next morning and there was no package. Instead of securing the package in the mailrooms secure package center, the Fed Ex delivery person just laid the box on the floor.
I live in a 300 apartment complex so be failing to secure package, believe it was stolen. Either that or delivery person laid package on floor, took picture and then took the package with them!
After 3 different chats with your teammates, finally got the items reordered but they will not arrive in time for his party so Grandma has to explain why she doesnt have any presents for him!
Sad customer service!
- Horrible delivery service and incompetent teammates
Preferred solution: Price reduction
User's recommendation: Don’t order unless you want problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My order did not arrive
Mi pedido no llego y la app dice que fue entregado y no es cierto, aun estoy esperando mis 2 camisetas NBA
Order hasn’t arrived
Order Number. DICKS202410****3340****
Tracking number Carrier
DU910099****YM HMCP
My order as above hasnt arrived.
From the tracking it shows it has arrived almost a week ago Can you tell me who has supposedly delivered the shoes to me ?
That way I can follow through from my end, thank you, can you do the same from your end ? Regards Garth Reason
User's recommendation: When a supplier won’t even acknowledge that the product has been ordered and paid for, then I received advice that it had been delivered to my address, ( which it hasn’t ) I write to ask who delivered, where delivered… not reply whatsoever which in my book is extremely poor public relations so I would suggest any readers of my response to stay well clear of this retailer as they cannot provide even the courtesy of a reply or explanation.
Score card rewards
My *** score card rewards have recently expired. A customer service representative in store suggested I contact customer service. I am hoping you will reactivate them.
Nothing on the web site works and no email for customer service!!
Nothing on the website works and no email for customer service!! Product failed and there is no way to reach customer service for warranty replacement!
User's recommendation: Never buy from them!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Price adjustment
I ordered the sneakers while in the store but we placed an online order at a fixed price and once I had them delivered, they came in with a clearance price inside the sneaker and I called and asked for the discounted price and they gladly obliged and I saved an extra nine dollars plus Thank you so much
User's recommendation: *** delivers the goods
About
, , , ,
Dick's Sporting Goods is a large US sporting goods retailer. The company holds an ample stock of sports apparel, shoes, accessories and equipment. Since 1994, the corporate office of the company has been headquartered in Findlay Township, near Pittsburgh, Pennsylvania. In 1948 Dick Stack opened a modest bait and tackle shop in Binghamton. By 1958, he expanded his product line to include much of what one may find at Dick's Sporting Goods today. At the present time, Dick's Sporting Goods operates more than 348 stores. Dick's Sporting Goods has its locations in 34 states of the country.

Dicks Sporting Goods is ranked 148 out of 1485 in Sport Equipment and Accessories category
Brands Related to Dicks Sporting Goods
Companies Similar to Dicks Sporting Goods
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Well it gets even better! Tonight I was 2 hours from home at my granddaughters softball game and at 4:45 pm DOOR DASH calls to tell me they can’t get in building…even though they deliver several times a day to the apartment complex.
I was not comfortable giving a stranger the security code to get in our building and told her to take to office (open til 6).
So the delivery person sets the package in the pot of flowers in the front of the building where anyone can get to it. I chatted with teammate from Dicjs who said it should have been returned to *** Just another example of poor customer service!